Healthcare PPC

Google Ads for Australian Healthcare Providers

Booked patient appointments, compliant with AHPRA and TGA rules.

We run Google Ads for Australian GPs, dental practices, specialists, and allied health providers. Our focus is on qualified patient bookings โ€” compliant with AHPRA advertising guidelines, TGA therapeutic claims rules, and the APPs.

No long contracts24-hour replyYou own the account
10+ yrs
Inside Google before this
500+
Brands we've worked with
Vertical
Healthcare-specific playbooks
What breaks

Why Healthcare Google Ads fail.

01

AHPRA rules restrict what health ads can claim

AHPRA's Guidelines for Advertising a Regulated Health Service prohibit testimonials for clinical services, misleading claims, and certain before-and-after imagery. Most PPC agencies produce ads that technically violate AHPRA rules โ€” leading to Notifications, enforcement, and practitioner sanctions.

02

TGA therapeutic claims rules add another compliance layer

Advertising regulated medicines, medical devices, or therapeutic services must comply with TGA rules. Cosmetic medicine, weight-loss services, and therapeutic claims ('treats', 'cures', 'prevents') all have strict TGA requirements. Most agencies ignore this layer entirely.

03

Bulk-billing vs private-pay intent mixed in campaigns

Many Australian searches start with bulk-billing intent ('bulk bill GP near me', 'free dentist'). Campaigns without negative keyword filters waste 25-40% of budget on traffic seeking free or Medicare-covered care where the practice charges privately.

What works

Healthcare PPC tactics that actually produce revenue.

Tactic 01

AHPRA + TGA compliant copy libraries

Build pre-approved ad copy libraries reviewed against AHPRA advertising guidelines and TGA rules. No testimonials for clinical services. No misleading superlatives ('best', 'painless'). No before-and-after without required warnings. Get this right pre-launch rather than fighting Notifications later.

Tactic 02

Bulk-billing intent exclusion

Comprehensive negative keyword lists blocking 'bulk bill', 'free', 'Medicare', 'no gap' for practices that charge privately. This single intervention typically lifts private-patient conversion rate 25-50% by filtering out Medicare-or-bust traffic.

Tactic 03

HealthEngine / HotDoc integration for booked-appointment tracking

Integrate HealthEngine, HotDoc, or MyHealth1st booking platforms with Google Ads offline conversions. Count confirmed appointments, not form fills. Smart Bidding then optimises toward actual bookings, not tyre-kickers.

Tactic 04

Location + service long-tail targeting

Target 'dentist Bondi Junction', 'skin cancer clinic Brisbane', 'physiotherapist Parramatta' โ€” not 'dentist' or 'doctor'. Long-tail CPCs are lower, intent is bookings-ready, and geographic match aligns with where patients actually travel.

Tactic 05

Privacy Act-compliant call tracking

Install CallRail AU, Delacon, or Call Tracking Australia with call recording consent flows meeting APP requirements. Patient-identifying data stays out of Google Ads. Calls convert at 3-4x form fills for Australian healthcare.

Our playbook

How we run Healthcare campaigns.

01

Week 1: AHPRA + TGA audit + bulk-billing negatives

Audit existing ads and landing pages against AHPRA advertising guidelines and TGA rules. Build comprehensive bulk-billing/Medicare negative keyword lists. Review tracking for APP compliance gaps.

02

Week 2: Compliant campaign rebuild

Location + service-specific campaigns live with AHPRA-vetted copy. HealthEngine or HotDoc integrated for booked-appointment conversion tracking. Privacy Act-compliant call tracking installed.

03

Week 3: Launch with private-patient targeting

Campaigns launch with bulk-billing exclusion, private-practice landing pages, AHPRA-compliant copy. First optimisation cycle on day 7.

04

Month 2+: Scale on patient lifetime value

Once bookings accumulate, shift Smart Bidding toward long-term patient value via practice management system imports. Australian dental particularly benefits โ€” a A$250 first appointment can represent A$4,000+ lifetime value.

Frequently asked

Questions about Healthcare Google Ads.

Can Australian healthcare providers run Google Ads?

Yes, but under strict AHPRA advertising guidelines, TGA therapeutic claims rules, and Privacy Act APPs. AHPRA rules prohibit patient testimonials for clinical services, misleading claims, and certain imagery. TGA regulates therapeutic claims for regulated medicines and devices. With proper compliance setup, Google Ads works well for Australian practices โ€” without it, Notifications and sanctions are real risks.

What does AHPRA prohibit in healthcare advertising?

AHPRA Guidelines prohibit: patient testimonials for clinical services, misleading superlatives ('best', 'guaranteed results'), before-and-after imagery without required warnings, false or misleading information, and creating unreasonable expectations. Different professions (doctors, dentists, physios) have additional profession-specific rules through their National Boards.

What is a realistic cost per new Australian patient via Google Ads?

GP private practice: A$35-A$100 per booked appointment. Dental: A$40-A$150. Specialist medical (skin, orthopaedic, dermatology): A$100-A$350. Allied health (physio, podiatry): A$30-A$120. Cosmetic medicine (heavily regulated): A$80-A$400. Cost per lifetime-value patient is a better KPI โ€” Australian dental LTVs of A$3,000+ justify higher acquisition cost than first-appointment cost suggests.

How do I separate bulk-billing intent from private-pay intent?

Comprehensive negative keyword lists blocking 'bulk bill', 'free', 'Medicare', 'no gap' plus treatment-specific Medicare-covered terms. Copy should emphasise 'private' where appropriate without explicitly excluding Medicare-eligible patients. Most Australian private practices waste 25-40% of Google Ads budget on bulk-bill-hunting traffic before these filters go in.

What's the minimum ad spend for Australian healthcare PPC?

A$1,500-A$3,000/month for single-location GP or dental practices. A$5,000-A$15,000/month for specialty clinics and multi-location groups. Cosmetic medicine runs higher due to competitive CPCs. Below A$1,500/month, Sydney and Melbourne healthcare CPCs absorb budget before meaningful testing.

How long before Australian healthcare Google Ads produces bookings?

First bookings arrive within 7-14 days of launch โ€” healthcare intent is high and cycles are short. Stable efficient performance takes 45-60 days while Smart Bidding calibrates. Faster ramp than most industries because of the immediate-need nature of Australian healthcare search.
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10+ yrs
Google experience
500+
Clients managed
Vertical
Specific expertise
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